|
Your Credit Union knows that you may need assistance outside of normal business hours, so we've made sure that you can contact us anytime day or night!
Online Banking FAQ - Access your accounts online - anytime, anywhere:
- Transfer money between your Credit Union Accounts
- Pay bills through Online Bill Paying
- Open additional accounts
- View statements
- View cleared check details
- And much more!
Automated Telephone Banking - Access your accounts from any touchtone phone - anytime, anywhere:
- Transfer money between your Credit Union Accounts
- Retrieve account balances
- Check on the latest rates
- Find out which checks have cleared
- And much more!
24-hour Telephone Banking Access: 800.888.3900, 561.997.0779, or 770.429.6520
Forgot your Online Banking Password? Please fill out the Contact Us form on the left side of this page. During normal business hours (Monday - Friday from 8:00 a.m. - 5:00 p.m.) please allow 4 hours for a Member Service Representative to contact you. Your request received outside of normal business hours will be addressed the next business day.
Do you want to contact a Representative? Call us at 800.873.5100 or 561.982.4700 (Monday - Thursday 8:00 a.m. - 5:00 p.m. and Friday 8:00 a.m. - 6:00 p.m.) or email us at serviceplus@ibmsecu.org. Emails received outside of normal business hours will receive a response the following business day.
TDD Line (for hearing impaired): 561.241.2992
LoanLine 24 - Call 800.873.5100 or 561.982.4700 during normal business hours or 877.354.LOAN (5626) anytime day or night to speak with a Loan Representative and apply for a Credit Union:
- Vehicle Loan
- Signature Loan
- Consumer Loan
- VISA Credit Card
- And much more!
Activate a VISA Classic/Gold/Platinum Credit Card?
To activate your VISA Classic/Gold/Platinum Credit Card please contact us 24/7 at 800.873.5100 or 561.982.4700 for assistance.
Lost or stolen card?
To report your VISA Credit Card, VISA Check Card or ATM Card lost or stolen, please contact us 24/7 at 800.873.5100 or 561.982.4700 for assistance.
For any other questions or disputes about your VISA Credit Card, VISA Check Card or ATM Card, please call 800.873.5100 or 561.982.4700 between 8:00 a.m. and 5:00 p.m. Monday through Friday. Send your disputes by fax to 561.982.7717 or via email to visa@ibmsecu.org.
Locate your nearest Branch or ATM.
|
